Shipping policy
Shipping Policy
Thank you for your order. All orders are processed within 4-7 business days (excluding weekends and holidays) after receiving your order confirmation email. With the approaching higher volume mailing season and the uncertainty of weather-related delays outside of our control, shipping of products may be delayed. You will receive a separate notification when your order has been shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. These are estimates and actual shipping rates may vary.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status of your package. Please allow 48 hours for the tracking information to become available.
If you have not received your order within 7 days of receiving your shipping confirmation, please contact us at spicemaster@gabesgourmetfoods.com with your name and order number and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. Please provide a physical address for us to ship your order to so that you can receive it as soon as possible.
Returns, refunds and exchanges
Due to the nature of our products, we do not accept returns. If your items have arrived damaged, please email us as soon as possible at spicemaster@gabesgourmetfoods.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis, but will try our best to find a satisfactory solution. If you have any further questions, please contact us at spicemaster@gabesgourmetfoods.com.
If your item is delivered and the tracking indicates such, and the package is stolen from your mailbox, delivery location or front porch after being delivered, we are not responsible to replace the items or refund the purchase or order.
Please see our Returns, refunds and xchanges page for more details.